Privacy policy

Privacy Policy

Effective August 19, 2026

 

This Privacy Policy describes how Virtuos Boxing ("we," "us," or "our") collects, uses, and shares your personal information when you visit virtuosboxing.com, make a purchase, or otherwise communicate with us.

By using our site, you agree to the practices described in this policy.

 

Information We Collect

Information you give us directly;

When you place an order, create an account, contact us, or sign up for marketing, we collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely by our payment providers — we do not store full card numbers)
  • Order history and shoe sizing preferences
  • Any information you include in messages to us

Information collected automatically;

When you browse our site, we automatically collect:

  • Device and browser type
  • IP address and general location
  • Pages viewed, time on site, and referring website
  • Cookie and tracking data (see the Cookies section below)

Information from third parties;

We may receive information from our e-commerce platform, payment processors, shipping carriers, and marketing or analytics providers.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including payment, shipping, and returns
  • Send order confirmations, shipping updates, and customer service messages
  • Respond to your questions and support requests
  • Send marketing communications, where you have consented
  • Improve our products, website, and customer experience
  • Detect and prevent fraud or abuse
  • Comply with our legal obligations

How We Share Your Information

We do not sell your personal information.

We share it only with parties who help us operate our business:

  • E-commerce platform — our online store is hosted on Shopify Inc., which processes order and customer data on our behalf
  • Payment processors — to securely process your payment
  • Shipping carriers — to deliver your order and provide tracking
  • Analytics and marketing providers — to understand site usage and, where you have consented, deliver relevant advertising
  • Professional advisors — such as accountants or legal counsel, where necessary
  • Legal authorities — when required by law, subpoena, or to protect our legal rights

Cookies and Tracking

We use cookies and similar technologies to operate our site, remember your cart and preferences, analyze traffic, and — where you have consented — support advertising.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality, including checkout.

 

International Data Transfers

We are based in the United States. If you access our site from outside the US, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. We take appropriate steps to protect your information in accordance with this policy.

 

Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this policy — including completing orders, honoring our 30-day return window, and meeting tax, accounting, and legal recordkeeping obligations. When information is no longer needed, we delete it or anonymize it.

 

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Port your data to another service
  • Opt out of marketing communications at any time
  • Opt out of the sale or sharing of personal information (note: we do not sell personal information)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.

If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

 

Marketing Communications

If you have signed up for marketing emails, you can unsubscribe at any time using the link in any message, or by contacting us directly. You will continue to receive transactional messages about your orders.

 

Children's Privacy

Our site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

 

Security

We use appropriate technical and organizational measures to protect your personal information, including encryption of payment data in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the effective date above.

 

Contact Us

For questions about this Privacy Policy, or to exercise any of your rights:

 

Virtuos Boxing
46 Greenwood Place
Buffalo, NY 14213
United States

 

Email: info@virtuosboxing.com
Phone: +1 (716) 464-0044

 

You can also reach us through our contact form.